The Pigeon Group entered seamless intimatewear after more than four decades in textiles. Which parts of that manufacturing experience transferred directly into the new business, and where did the company encounter capabilities that textile production alone had not prepared it for?
Pankaj Kabutarwala: Our experience of more than four decades in textiles gave us a strong understanding of different types of yarns, fabrics, dyeing processes, manufacturing processes and quality control. This knowledge provided a strong foundation when we entered the seamless intimatewear segment. The major shift was that we moved beyond simply manufacturing and processing fabrics to manufacturing finished seamless garments and taking them directly to consumers. This required us to develop a deeper understanding of garment construction, fit and the specific performance requirements of intimatewear.
Moving into seamless intimatewear requires a very different capital and production model from conventional cut-and-sew garments. What manufacturing and market calculations made seamless the preferred route, rather than building a conventional intimatewear operation?
Kabutarwala: Seamless manufacturing requires higher capital investment and a very different production model compared with conventional cut-and-sew garments. For us, the decision was also driven by the opportunity to introduce something different to Indian consumers in the intimatewear category. We saw growing interest in garments that offer greater comfort, softness and ease of movement, which are some of the key advantages of seamless construction. This made seamless a natural direction for us as we looked to combine our textile manufacturing experience with a more modern approach to intimatewear.